A legal disclaimer
The information provided on this website and through the YourCryptoLink platform is for general informational purposes only and is not intended as financial, legal, or investment advice. YourCryptoLink does not hold an Australian Financial Services Licence (AFSL) and does not provide any personal or general financial advice.
YourCryptoLink operates as a technology platform facilitating access to regulated third-party services, including custody, execution, and compliance solutions. All investment decisions and financial services provided to clients are the responsibility of licensed financial advisers, fund managers, or AFSL-holding entities using our platform.
While we make every effort to ensure the accuracy and reliability of information and functionality, YourCryptoLink makes no guarantees or warranties (express or implied) regarding:
- Investment performance or outcomes
- The completeness or accuracy of platform content
- The availability or security of the platform at all times
Users should seek independent legal, tax, and financial advice tailored to their specific circumstances before making investment decisions. By using this site, you agree that YourCryptoLink will not be held liable for any direct or indirect loss or damage arising from the use or reliance on any part of the platform or its content.
This website may contain links to third-party services or websites. YourCryptoLink is not responsible for the content, accuracy, or security of external sites.
Privacy Policy
1. Overview
At YourCryptoLink, we are committed to protecting your privacy and ensuring that your personal information is handled in accordance with the Privacy Act 1988 (Cth), including the Australian Privacy Principles (APPs). This policy outlines how we collect, use, store, disclose, and protect your information when you visit our website or use our platform.
2. What Personal Information We Collect
We may collect the following types of personal information:
- Full name, email address, contact number
- Identification documents (for KYC/AML)
- Company details (if applicable)
- Financial and transactional data (for platform services)
- Website usage data via cookies or analytics tools
We only collect personal information necessary for the delivery of our services, compliance obligations, and platform performance.
3. How We Collect Your Information
We may collect personal information directly from you when you:
- Register or sign up on our platform
- Book a demo or consultation
- Complete onboarding/KYC forms
- Interact with our website or customer support
- Engage with integrated tools (e.g. FrankieOne, Gemini)
4. Why We Collect and Use Your Information
We collect personal information for:
- Verifying your identity (KYC/AML compliance)
- Providing access to platform features
- Communicating with you about your account
- Customising and improving our services
- Meeting regulatory obligations under AUSTRAC and ASIC
- Sending occasional marketing (opt-out anytime)
We never sell or rent your personal information to third parties.
5. Disclosure of Information
We may share your personal information with:
- Third-party service providers (e.g. FrankieOne, Gemini, Fireblocks) for onboarding, custody, or compliance
- Regulators or government agencies if legally required
- Other parties where you have given consent
All providers are contractually obligated to protect your data and comply with privacy laws.
6. Overseas Disclosure
Some third-party providers may be located outside Australia. Where this applies, we ensure appropriate safeguards are in place in accordance with APP 8 (Cross-border disclosure of personal information).
7. How We Protect Your Information
We take reasonable steps to:
- Store your information securely using encrypted databases and cloud infrastructure (e.g. AWS)
- Limit access to authorised personnel only
- Apply authentication and security monitoring measures
8. Cookies and Analytics
We use cookies and third-party analytics tools to improve your experience. You can control cookie settings through your browser preferences.
9. Access and Correction
You have the right to access your personal information and request corrections if it is inaccurate, out of date, or incomplete. Contact us at [Insert contact email].
10. Complaints
If you believe we’ve breached your privacy rights, please contact us first. We’ll respond within 30 days. If you’re not satisfied, you may contact the Office of the Australian Information Commissioner (OAIC).
11. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
12. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact:
Privacy Officer – YourCryptoLink
Email: info@www.yourcryptolink.com.au
Address: Melbourne, Victoria, Australia